Mediation is based on the principle of finding solutions to disputes in a non-threatening environment with the help of independent and impartial professional mediators. The role of the mediator is to facilitate and manage the process that will help parties reach a mutually acceptable solution.

Mediation is a powerful dispute resolution technique and is based on a set of fundamental principles:

Voluntary Process - the parties are not obliged to participate.
Confidential - information revealed in the process is only shared by the parties concerned.
Independent and Impartial - the mediators are there to manage the process and help the parties to find an acceptable way forward. Solutions are never imposed.
The parties reach their own agreement.

All our mediators believe in and uphold these fundamentals which are embodied in a Code of Practice within which each mediator is required to operate.

Benefits
The benefits of mediation over traditional approaches, such as litigation, employment tribunals, court proceedings etc. are:-

It works successfully in 80% of cases
It is less expensive than the alternatives
It is quick and non adversarial
The Parties retain control
Applicable in a wide range of scenarios such as family breakdown, inter-company contractual disputes, employment issues etc.
Relationships can be preserved
Flexibility - we can adapt the process to suit individual situations.